Returns & Exchanges

At Fragrantika, we want you to be completely enamored with your signature scent. If you are not entirely satisfied with your purchase, we offer a 30-day return window for unopened and unused beauty products.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original, unopened luxury packaging, ensuring the protective seals remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.