Frequently Asked Questions
Everything you need to know about your Fragrantika experience.
Are your fragrances 100% authentic?
Yes, every product sold on Fragrantika is guaranteed to be 100% authentic and sourced directly from authorized distributors or the brands themselves.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your scent sooner.
What is your return policy for opened beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Please note that shipping rates and delivery times vary depending on the destination and local customs regulations.
How should I store my perfumes to ensure they last?
To maintain the integrity of your fragrance, store bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Can I get samples before committing to a full-size bottle?
We offer a curated selection of discovery sets and individual 2ml samples for most of our best-selling fragrances so you can find your perfect match.